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Information Technology Support 

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Knowledge Base

 

Browse through our collection of articles, user guides and FAQs.  If something is not there, feel free to converse with us to get help and answer or submit ticket or a question. 

  • Who or what is Cmstechovation Enterprise
    Cmstechovation Enterprise is an IT service company that concentrates on the specific computing, networking, and application necessities of businesses of any size. They offer innovative and flexible web designs and solutions that reflect the personality, needs, and vision of their clients. Their support desk solution is a comprehensive and intelligent system that includes Helpdesk, Project and Task Management, Product Management, Ideas Management, Release Roadmaps, and more. They manage communication between team members and customers through email, the customer portal, and other channels to provide a solution for managing products and projects, releasing them, supporting them, and retrieving feedback from customers. Cmstechovation Enterprise's support desk solution is adaptable, offering out-of-the-box applications for helpdesk and project management, as well as the ability to create custom item-types and automate workflows for almost any use-case. The solution includes great collaboration tools like built-in discussions, a mobile app, and integrations with email and popular web-apps to help connect people and get work done. Their support desk solution workflow engine has the capacity to automate actions based on set rules, such as auto-response and notification emails, status updates, assigning tickets and tasks, alerts for tasks not on track, and triage. The macro tool lets you bundle together groups of actions and run them on many tickets or tasks at once. Cmstechovation Enterprise offers a fair pricing model with simple per-user, per-month pricing. Customers are always unlimited, and you can choose a suitable plan based on the number of users you have.
  • Can Cmstechovation Enterprise operate outside of Virginia?
    Yes, we can operate outside of Virginia in the United States territory.
  • Can Cmstechovation Enterprise provide residential information technology (IT) work?
    Yes, Cmstechovation Enterprise can provide residential work request type work and contract type work as well. If you need an free estimate please don't hesitate "Submit a Case" and representative will respond as soon as possible.
  • What are some of the services that Cmstechovation Enterprise offer?
    We offer the following services to the general public. 1. Project Management & Consulting 2. Application Installation Service 3. Management of IT Service 4. Online Store that sell products and subscriptions.
  • Do Cmstechovation Enterprise accept credit cards?
    Yes, we accept all standard major credit cards.
  • Is Cmsteche Connected Enterprise PCI Compliant?
    Yes, Cmsteche Connected Enterprise online store is PCI Compliant and information can be found @ "Cmsteche Connected Enterprise PCI".
  • What is PCI Compliant?
    Payment Card Industry Data Security Standards (PCI DSS) are network security and business practice guidelines adopted by Visa, MasterCard, American Express, Discover Card, and JCB to establish a “minimum security standard” to protect customer’s payment card information. It is a requirement for all merchants that store, transmit, or process payment card information. More information...
  • Are the information sent to Cmstechovation Enterprise secure?
    Yes, CET Management Solution LLC takes reasonable steps to protect personally identifiable information as you transmit it to our site and to protect such information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. For further information concerning web site and portal usage, please visit the "Terms of Use Support Portal Legal Notice". Also, there is a McAfee Secure seal to visit. (Lower right hand corner)
  • Can or do Cmstechovation Enterprise sell merchandise online?
    Yes, Cmtechovation Enterprise own and operate an online store call "Cmsteche Connected Enterprise". Check us out or send us an inquiry so we can help you find what you are looking for.
  • Cmsteche Connected Enterprise online store offers a return policy?
    Yes, Cmsteche Connected Enterprise has a return policy at "Cmsteche Connected Enterprise Return"
  • How to create bootable windows 10 USB Flash Drive for your PC?
    So yes, Windows 10 has been available globally for a while now. If for whatever reason you haven’t upgraded your PC to the latest and greatest version of Windows yet, or you want to do a reinstall of Windows 10 on an existing machine from scratch, a bootable media option is what you need. It’s not only useful for upgrades, but is also super handy when it comes to fresh installing of Windows. Best of all, the tool to create this bootable Windows 10 USB drive comes from Microsoft itself. The official Windows 10 Media Creation Tool from Microsoft makes the process of creating bootable version of the operating system on a USB flash drive super easy to allow for a fresh installation of the company’s latest desktop OS on a PC. Here are step by step instructions on how to create a bootable USB flash drive of Windows 10 the right way in order to do a fresh clean install of the operating system on your PC. Click Link Below. Create Windows 10 Boot USB Drive Guide
  • How to fix the auto hide task bar in Windows 10
    Simple and quick, click on the share link below to learn how to fix the auto-hide taskbar. Fix Auto Hide Task Bar Windows 10

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